Conference Call

This module is directed at those clients who use the English language over the phone on a daily basis. It focuses on listening and comprehension techniques and also on the conference calls themselves.
Main Topics of a Conference Call
The success of any conference call in English depends on knowledge of the specific vocabulary and the necessary techniques required to make oneself understood. Over the 5 days, the following items are covered:
-
Conference Call Structures
-
Telephone Language
-
Openings & Jargon
-
Concision Techniques
-
Emphasis & Intonation
-
Simulated Conference Calls
-
Final Conference Call
You will participate in 4 simulated conference calls. You will be requested to listen, write, present and ask questions.